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Truax Patient Services
Bemidji, MN 56601

Edarbi logo
Edarbyclor logo
Bidil logo
Horizant logo



*Does not include shipping fee on a 30-day supply.

Based on 90 tablets dispensed.

Based on once-daily dosing.

Please see Important Safety Information and Boxed Warnings for EDARBI and EDARBYCLOR.

Arbor Patient Direct may be able to help with prescription medication access

piggy bank

Do you sometimes have difficulty affording your medication?

No insurance required. All patients are eligible.

Out-of-pocket cost§
$40 plus shipping

§Prices apply to standard dosage only.

$60 plus shipping
forget me knot

Do you sometimes run out of or forget to fill your prescriptions?

Arbor Patient Direct provides an auto-refill option.


Are you too busy to go to a retail pharmacy?

Home delivery saves you time.

The cash discount prices listed are not valid for use with any prescription drug benefit plan. Arbor Patient Direct applies only to eligible products from Arbor Pharmaceuticals, LLC.

Getting started is simple and easy

prescription pad

You or your doctor sends the prescription to Truax Patient Services

cell phone

You can call 844-289-3981 to inquire about your prescription

home delivery

Medication is delivered directly
to your door

Phone: 844-289-3981

Fax: 218-444-2267

Frequently asked questions

+How do I save money on my medication?

You or your doctor will send your prescription to be processed by Arbor Patient Direct's partner organization, Truax Patient Services. You'll pay guaranteed cash discount pricing for your Arbor product prescriptions. See pricing above.

+ Why should I sign up for Arbor Patient Direct?

Arbor Patient Direct offers a simple, 1-step enrollment program to save money on prescription medications that are conveniently delivered directly to you.

+ Am I eligible for Arbor Patient Direct?

All patients are eligible, including uninsured and those 65 years and older.

+ How do I enroll in Arbor Patient Direct?

There are 2 easy steps: 1) You or your doctor sends your prescription to Truax Patient Services electronically, by mail, or via fax. 2) Your medications are delivered to your door. You can call 844-289-3981 to inquire about your prescription.

To submit a prescription, your doctor may choose one of the following options:


Truax Patient Services

Bemidji, MN 56601

NCPDP# 2431461

NPI# 1700149096

Surescripts# 169851





+ Who is Truax Patient Services?

Truax Patient Services is Arbor Patient Direct's trusted pharmacy administrator, staffed by registered pharmacists and certified pharmacy technicians.

+ Does the Arbor Patient Direct program accept commercial insurance?

No, Arbor Patient Direct is a cash-only program, which allows for direct cash discounts to patients.

+ Does the Arbor Patient Direct program accept Medicare Part D, Medicaid, or other federal programs?

No, Arbor Patient Direct is a cash-only program, which allows for direct cash discounts to patients.

+ I don't have any insurance. Can I still enroll?

Yes. Insurance is not required to participate in Arbor Patient Direct.

+ How will I receive my medication?

Your order will be processed and handled by the registered pharmacists and certified pharmacy technicians at Truax Patient Services. Your medication will be shipped directly to your home as soon as order processing is complete. This typically takes no longer than 7-10 business days. Standard shipping costs do apply.

+ How long will it take to receive my medication?

With the initial order, you should receive your medication 7-10 days after enrolling in Arbor Patient Direct as long as no order issues exist. For a refill, your order should ship within 1-2 business days after it has been processed.

+ How do I refill my medication?

The easiest way is to obtain your refills automatically. During the processing of your first prescription, you can let Truax Patient Services know you would like the auto-refill option. If you did not indicate this, a form will arrive with your first order for you to fill out, sign, and return for the auto-refill option.

+ How does automatic refill work?

When you choose automatic refills, your medication refill will be processed according to having a valid prescription, allowing for refills, on file. Your medication will be automatically shipped to your home and your credit card on file will be charged. You may cancel this service at any time.

+ Can I cancel my order?

Once your order has been processed, you cannot cancel your order.

+ Can I return my order?

Medication cannot be returned for a refund. Medications returned to Truax Patient Services are not eligible for credit.

+ Is expedited shipping available?

For an additional fee, Truax Patient Services can expedite your shipment.

+ What forms of payment are accepted?

The Arbor Patient Direct preferred method of payment is by credit card. The program accepts Visa, MasterCard, American Express and Discover. Personal checks and money orders are accepted, alternatively.

+ How do you protect patient health information?

Truax Patient Services complies with patient privacy regulations and requirements set by the Health Insurance Portability and Accountability Act (HIPAA) in all aspects of their business. Their staff is thoroughly trained on HIPAA, and there is strict monitoring in place to safeguard your confidential information. There is a privacy policy available at customer request.

Information for Patients About EDARBI and EDARBYCLOR

Indications for EDARBI and EDARBYCLOR

EDARBI and EDARBYCLOR are prescription medicines used to treat high blood pressure (hypertension). Your doctor may prescribe other medicines for you to take along with EDARBI or EDARBYCLOR to treat your high blood pressure. EDARBYCLOR is used when one medicine is not enough or as the first medicine if your doctor decides you are likely to need more than one medicine. Medicines that lower your blood pressure may lower your chances of having a stroke or heart attack, but they don't work alone. It should be part of a complete treatment plan.


WARNING: EDARBI and EDARBYCLOR can cause harm or death to your unborn baby. If you become pregnant while taking EDARBI or EDARBYCLOR, tell your doctor right away. If you plan to become pregnant, talk to your doctor about other treatments to lower blood pressure.

  • Before taking EDARBI or EDARBYCLOR, tell your doctor if you are breastfeeding or plan to breastfeed. Discuss with your doctor other ways to lower your blood pressure. It is not known if EDARBYCLOR passes into breast milk. You and your doctor should decide if you will take EDARBI or EDARBYCLOR or breastfeed. You should not do both.
  • Do not take EDARBYCLOR if you make less urine because of kidney problems (anuria).
  • Do not take aliskiren-containing products with EDARBI or EDARBYCLOR if you have diabetes.
  • Tell your doctor about all your medical conditions, including if you have heart problems or stroke, have gout, or have liver or kidney problems. Kidney problems may become worse in people that already have kidney disease. If you have kidney problems, you may need blood tests, and your doctor may need to lower your dose or may need to stop treatment with EDARBYCLOR.
  • Tell your doctor about all the medicines you take, including prescription and nonprescription medicines, vitamins, and herbal supplements. Especially tell your doctor if you take other medicines to treat your high blood pressure or heart problem; water pills (diuretics); lithium; or digoxin.
  • EDARBI and EDARBYCLOR may cause serious side-effects including low blood pressure (hypotension) which may cause you to feel faint and dizzy. Vomiting and diarrhea, a low salt diet, sweating a lot, or not drinking enough fluid can also lead to low blood pressure.
  • If you feel faint or dizzy, lie down and call your doctor right away. If you pass out (faint) have someone call your doctor or get medical help. Stop taking EDARBYCLOR.
  • If you have fluid and body salt (electrolytes) problems, tell your doctor if you experience any of the following symptoms: dry mouth, confusion, thirst, lack of energy/weakness, drowsiness, passing very little urine or passing large amounts of urine, seizures, muscle pain/cramps, restlessness, muscle tiredness (fatigue), fast or abnormal heartbeat, nausea and vomiting, or constipation.
  • People who have increased levels of uric acid in the blood may develop gout. If you already have gout tell your doctor about worsening of your gout symptoms.
  • In clinical studies, the most common side effect seen with EDARBI was diarrhea (2.0%).
  • In clinical studies, the side effects seen with EDARBYCLOR included dizziness (8.9%) and tiredness (2.0%).

Please talk to your healthcare professional and see complete Prescribing Information for EDARBI and EDARBYCLOR.

Information for Patients About BiDil®

BiDil is approved for use with other heart medicines to treat heart failure in black patients to improve survival, improve heart failure symptoms, and help patients stay out of the hospital longer. There is little experience in patients with heart failure who experience significant symptoms while at rest. Most patients in the clinical study of BiDil also received other heart failure medicines.


Tell your doctor about any allergies you have, especially if you're sensitive to nitrates, such as nitroglycerin tablets or isosorbide dinitrate (Isordil®). BiDil has a nitrate component, so you need to let your doctor know.

Tell your doctor if you're taking any erectile dysfunction or pulmonary hypertension drugs like Viagra® or Revatio (sildenafil), Levitra® (vardenafil) or Cialis® (tadalafil).

Warning and Precautions

Also tell your doctor if you are taking any medication to decrease blood pressure because when taken with BiDil, blood pressure may become too low.

It is possible you'll get headaches, especially at first, but they often lessen over time. Keep your doctor posted on your headache progress; he or she may want to adjust your dosage.

If you experience dizziness, call your doctor. Please make sure to tell your doctor about any of the signs or symptoms mentioned below or about any unusual events that worry you.

Drinking less fluids than your doctor recommends or losing fluid due to diarrhea, sweating, or vomiting may cause low blood pressure, lightheadedness, or fainting. If fainting occurs, stop taking BiDil and contact your doctor immediately.

Lightheadedness may occur when standing, especially after sitting or lying down.

If you experience any achy and/or swollen joints, unexplained fever for more than a few days, skin rashes, chest pain, prolonged weakness or fatigue (even after a good night's sleep), or any other unexplained signs or symptoms, make sure to tell your doctor as they may be signs of a serious medical condition.

You may also experience rapid heartbeat that could lead to chest pain or aggravate chest pain, or numbness or tingling in the hands or feet.


Headache and dizziness were the most frequent side effects experienced in studies with BiDil.

Please see full Prescribing Information for BiDil. This information does not take the place of talking with your healthcare provider about your condition or your treatment. Ask your doctor if BiDil may be right for you.

Information for Patients About HORIZANT® (gabapentin enacarbil) Extended-Release Tablets


HORIZANT® (gabapentin enacarbil) is a prescription medicine used to:

  • treat adults with moderate to severe primary Restless Legs Syndrome (RLS). HORIZANT is not for people who need to sleep during the daytime and stay awake at night.
  • manage pain from damaged nerves (postherpetic neuralgia) that follows healing of shingles (a painful rash that comes after a herpes zoster infection) in adults.


  • Do not drive after taking your dose of HORIZANT until you know how it affects you, including the morning after you take it. Do not operate heavy machinery or do other dangerous activities until you know how HORIZANT affects you. HORIZANT can cause sleepiness, dizziness, slow thinking, and can affect your coordination. Ask your healthcare provider when it is okay to do these activities.
  • Do not take other medicines that make you sleepy or dizzy while taking HORIZANT without talking to your healthcare provider. Taking HORIZANT with these other medicines may make your sleepiness or dizziness worse.
  • HORIZANT may cause suicidal thoughts or actions in a very small number of people (about 1 in 500). Pay attention to any changes, especially sudden changes, in mood, behaviors, thoughts, or feelings. Call your healthcare provider right away if you have any of these symptoms, especially if they are new, worse, or worry you:
    • thoughts or actions about suicide, self-harm, or dying; attempt to commit suicide
    • new or worsening depression or anxiety; or feeling agitated
    • new or worse restlessness or panic attacks
    • new or worse trouble sleeping (insomnia); or irritability
    • acting aggressive, being angry, or violent; acting on dangerous impulses
    • an extreme increase in activity or talking (mania); other unusual changes in mood or behavior
  • Do not stop taking HORIZANT without first talking to your healthcare provider. Suicidal thoughts or actions can be caused by things other than medicines. If you have these thoughts or actions, your healthcare provider may check for other causes.
  • HORIZANT may cause a serious or life-threatening allergic reaction that may affect your skin or other parts of your body such as your liver or blood cells. You may or may not have a rash with these types of reactions. Call a healthcare provider right away if you have any of the following symptoms: skin rash, hives, fever, swollen glands that do not go away, swelling of your lips or tongue, yellowing of your skin or eyes, unusual bruising or bleeding, severe fatigue or weakness, unexpected severe muscle pain, or frequent infections. These symptoms may be the first signs of a serious reaction. A healthcare provider should examine you to decide if you should continue taking HORIZANT.
  • HORIZANT is not the same medicine as gabapentin [for example, NEURONTIN® (gabapentin) and GRALISE® (gabapentin)]. HORIZANT should not be used in their place. Do not take these or other gabapentin products while taking HORIZANT.
  • Before taking HORIZANT, tell your healthcare provider if you:
    • have or have had kidney problems or are on hemodialysis
    • have or have had depression, mood problems, or suicidal thoughts or behavior
    • have or have had seizures
    • have a history of drug abuse
    • have any other medical conditions
    • are pregnant or plan to become pregnant. It is not known if HORIZANT will harm your unborn baby. Talk to your healthcare provider if you are pregnant or plan to become pregnant while taking HORIZANT. You and your healthcare provider will decide if you should take HORIZANT while you are pregnant
    • are breastfeeding or plan to breastfeed. Your body turns HORIZANT into another drug (gabapentin) that passes into your milk. It is not known if this can harm your baby. You and your healthcare provider should decide if you will take HORIZANT or breastfeed
    • drink alcohol
  • Do not drink alcohol while taking HORIZANT because it may increase the risk of side effects.
  • Tell your healthcare provider about all the medicines you take, including prescription and non-prescription medicines, vitamins, and herbal supplements. Taking HORIZANT with certain other medicines can cause side effects or affect how well they work. Do not start or stop other medicines without talking to your healthcare provider.
  • Do not stop taking HORIZANT without talking to your healthcare provider first. If you stop taking HORIZANT suddenly, you may develop side effects.
  • The most common side effects of HORIZANT include dizziness, sleepiness, and headache. Tell your healthcare provider about any side effect that bothers you or does not go away. These are not all the possible side effects of HORIZANT. For more information, ask your healthcare provider or pharmacist.

For more information, ask your healthcare provider or pharmacist, or consult the full Prescribing Information for HORIZANT.

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit, or call 1-800-FDA-1088.